Shipping destinations:We ship both locally and worldwide.Shipping times:U.K. orders are shipped via Royal Mail 1st Class post, and are expected to arrive next working day. We ship within 1-2 working days of placing your order. International orders take X business days to be delivered via Carrier X, Carrier Z, Carrier N or Carrier M and we ship within same X business days.Shipping time might vary depending on location, shipment method and other factors. Please note that Royal Mail are warning of delays to overseas shipments.Shipping cost:Orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.

You can select your preferred payment method at checkout.We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. Note that additional exchange fee may apply if your currency is other than U.K. sterling.

Your 100% satisfaction is important for us. Due to the nature of the product, we do not currently offer returns. We do offer a 14-days Replacement Policy:If a product gets damaged or was faulty upon a delivery - we will offer a replacement.Timing: we have a 14-days Replacement Policy, since the day the item was received.For replacements, please email greetingsfromcara@gmail[dot]com with the subject 'Replacement' and include your order number, name and the reason for the return.

Help Center

Frequently Asked Questions

Orders placement

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1-2 business days.

Our support team is always happy to guide you at any step!

Shipping

Shipping destinations:

We ship both locally and worldwide.

Shipping times:

U.K. orders are shipped via Royal Mail 1st Class post, and are expected to arrive next working day. We ship within 1-2 working days of placing your order.
International orders take X business days to be delivered via Carrier X, Carrier Z, Carrier N or Carrier M and we ship within same X business days.
Shipping time might vary depending on location, shipment method and other factors. Please note that Royal Mail are warning of delays to overseas shipments.

Shipping cost:

Orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.

Payments

You can select your preferred payment method at checkout.

We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

Note that additional exchange fee may apply if your currency is other than U.K. sterling.

Returns and Refunds

Your 100% satisfaction is important for us. Due to the nature of the product, we do not currently offer returns.

We do offer a 14-days Replacement Policy:

If a product gets damaged or was faulty upon a delivery - we will offer a replacement.
Timing: we have a 14-days Replacement Policy, since the day the item was received.
For replacements, please email greetingsfromcara@gmail[dot]com with the subject 'Replacement' and include your order number, name and the reason for the return.

International taxes

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

The customs value is made up of:
the price paid for the goods,
the insurance cost,
the shipping cost.

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